4295 Huntcliff Trace, Douglasville, GA 30135, United States, Home: 770-316-4951 , email@example.com
A Director / Vice President of Franchise Development position where related experience and 20 years of domestic and international background can be utilized to contribute to the expansion of business development, productivity and increased revenues.
Exceptional, innovative Business Development and Sales Executive with an extensive history of winning new business, identifying opportunities and delivering strategies to win large accounts both domestically and internationally. Demonstrated successes in guiding companies to increased margin and implementing plans that increase revenue. Outstanding strategic thinker specializing in analyzing business opportunities and guiding executive management to invest in profitable new business segments, open new markets and launch new products. Strong team leader who focuses on hiring the right people, promoting camaraderie and offering practical solutions that have a big impact. Additional languages spoken: Mandarin Chinese, Spanish and some Portuguese.
P&L responsibility for all international operations.
Strong analytical and problem solving skills.
Responsible for opening multiple offices in four continents and accountable for growth and profitability.
Established and managed budgets.
Demonstrated subject matter expert in International Operations and working with diverse cultures.
Proven ability to reach a targeted goal.
Have demonstrated sound business judgements, decisiveness, and well-developed planning, analytical, and communication skills at a consistently high level of performance in a variety of progressively responsible and challenging assignments.
Visionary with perseverance to create strategies that succeed in difficult and complex circumstances.
Trained both new and existing personnel on daily operation of customer service system.
Established and conducted seminars, using excellent written and oral communication skills.
Gained foreign experience by working and living in Taiwan, Mexico, Saudi Arabia, Argentina, Chile, South Korea, China, St. Lucia, Bahrain, Qatar, Colombia, Guatemala and Canada.
2012 - Present
VP of Sales and Marketing, Georgia Hydraulics International, Austell, GA., Single-handedly developed and executed staff training and development strategies, motivating and mentoring to level of service excellence. Implemented Key Performance Indicators and coaching to achieve targets. Dramatically increased customer loyalty, with feedback received indicating helpful, polite staff being the major reason. Client feedback further motivated staff and produced happy relaxed work environment.
2000 - 2012
Director of International Operations, Drivenbrands, Charlotte, NC., Managed 28 countries, and 7 Master Franchisees. Developed new account relationships and worked existing relationships to create revenue opportunities. Built multi-vendor teaming agreements, OEM agreements joint-development opportunities and multi-vendor marketing agreements. Built portfolios for new market trends. Sold Master Franchise Agreements, Regional Agreements as well as single unit agreements ranging from $100,000 to 1 million dollars.
1994 - 1999
Vice President of Sales, AES, New Orleans, LA., Led sales staff to increase sales and meet target objectives, strategically positioned company for a spectrum of clients, interacted with marketing on pricing and promotions, and managed $4 million budget and 45-person staff.
1988 - 1994
VP of International Operations, The Red Man Group, Taipei, Taiwan, Supervised 3 district sales managers, 2 operations managers and 60 staff. Managed $2.9 million sales an operations expense budget, created strategic goals and implemented tactical plans to reach financial objectives.
Tulane University, New Orleans, Louisiana